There is a difference between services and service. Services are what support organizations offer their customers. Service is what those customers demand and have come to expect to support their business. Which do you value more?
Providing support for Research applications and Scientific & Research Computing environments can be quite challenging and certainly requires a unique level of experience and expertise. Are you looking to improve the level and quality of service afforded your scientific groups? Talk to us about the RCH difference and how we are currently providing application services for a number of well known research organizations.
Our dedication to customer service is an important and distinguishing characteristic of our company. Our primary goal has been an emphasis on establishing and sustaining long-term relationships with our customers. In the event of a system failure, you need them working as soon as possible. RCH offers an exceptional first call resolution rate that eliminates unnecessary and expensive service calls. You have our commitment to uphold and exceed even your most demanding SLA and compliance requirements.
RCH has application and operating system experience in various areas of Life and Material Sciences including, but not limited to, the following domains: High-Performance Computing (HPC), Bioinformatics, Biology, Computational Chemistry, Molecular Modeling, X-ray Crystallography, Genomics, LIMS Instrumentation (High-Throughput Screening, High-Content Screening, Next-Generation Sequencing).