The term “Managed Services” is used more often now in Life Sciences and Healthcare to describe a type of service. However, like many terms, this can mean different things to an individual or company. The impact is has on specific business groups can be significant.
Too often we have seen the term Managed Services used synonymously with the words Staff Augmentation. Our customer experience is that they are two completely different models, that are used to address different requirements often, with different outcomes. Especially with our customers in Life Sciences and Healthcare.
RCH can share with you the difference between the two, the value of choosing one vs. the other and, the impact on your organization.