What Makes Us Different
Living Our Core Values
At RCH, our Core Values are more than just words—they’re behaviors that represent the threads that weave together the fabric of our culture.
Committed, Driven & Intentional
Our Beliefs in Action
Used as a guide when interviewing new team members, as a barometer when evaluating our performance as individuals and teams, and as model for delivering within our customer relationships, RCH’s Core Values embody the behaviors upon which we measure our successes and create a framework for our growth as people and professionals.
At RCH, excellence is not simply a goal we pursue, but the standard to which we hold ourselves. From the team we build and solutions we recommend, to the services we deliver and boundaries we help to break, we aim to exceed expectations, unlocking the best from within as a reflection of the innovative customers we serve. But to strive for excellence is not to imply that we expect perfection; rather, excellence is a mindset that embraces bold ideas while understanding that failure can be an effective teacher. As an organization, we provide space to learn and grow and always reserve the right to improve.
At RCH, integrity is a non-negotiable. We say what we mean—and mean what we say. While we don’t expect perfection, we do demand accountability, ownership, and pride in our actions, outcomes, and attitudes toward our customers, our teammates, and ourselves. After all, ours is a business built on relationships. Earning the trust of our customers AND our colleagues requires that we align our actions to reflect our promises, every single time we’re given the opportunity to be a part of the solution (and we always respect the responsibly that it comes with that privilege).
A proven track record helps RCH earn a seat at the table, but in the business of innovation, only offering yesterday’s answers to tomorrow’s questions will quickly lead us out the door. Staying on the cutting edge requires more than just a commitment to exceptional solutions. It’s begs a promise to foster a culture that embraces continuous improvement and pushes the boundaries of what it means to add value, all in pursuit of novel solutions that are as practical in application as they are innovative in concept.
At RCH, we believe the whole is greater than the sum of the parts. In practice, that mindset requires each us of to respect and value the contributions of those around us. Working together, our team can create something bigger than ourselves as individuals and, learning from the diversity within our organization, help our customers breakthrough the barriers impeding their progress.
& Balance
Work-life balance is not merely a perk of your employment, but a core facet of the RCH culture. We know we are a team of people, seeking rich and fulfilling lives and a career that enables us to enjoy it. We also happen to be fiercely driven professionals, relentless in our pursuits to deliver for our customers. We work hard, and then play hard, seeking symmetry to promote fulfillment, purpose and balance in both our professional and personal lives.